European Consumer Payment Report 2020
Intrum’s annual European Consumer Payment Report details the financial impact of Covid-19 on households in 24 European countries. The year’s report surveyed over 24,000 consumers and shows the serious impact the pandemic has had on their finances.
Covid-19 pandemic: The impact on consumer finances
The second wave of the Covid-19 pandemic has forced further government lockdowns, and the pressure continues to increase for both companies and consumers across Europe.
Some consumers hit harder by Covid
Those with lower incomes, unreliable employment or challenging family responsibilities have been disproportionately affected.
Staying afloat eating into savings
Some Europeans have had to borrow more and reduce their savings to cope with the pandemic.
Financial literacy now a priority
Economic uncertainty inspiring consumers to take control of their financial knowledge.
“Many customers are worried and need additional support to talk through their challenges.”
Download the report
Get the full reportRead more
loading...