What should I do?

I was contacted by a solicitor, what do I do?

I was contacted by bailiff, what do I do?

What are my options?

If the debt remains unpaid for a long time, we may apply for a summons to confirm your obligation to pay. 

it is important that you act upon this as soon as possible. You can still arrange payment at this stage. Contact our customer service immediately or take care of the payment by logging in. You can also agree on a payment plan, but there will still be a payment default entry if a judgement has been obtained.