Received a letter?
Follow the instructions in the reminder or the payment demand letter. Then everything is taken care of! You can also log in and make the payment for a debt. Then you don’t have to type in all the payment details.Read more ›
Is my invoice still open?
Check if debt collection for your invoice has ended. Type in the case reference number which is indicated in your collection letter.Read more ›
Set up a payment plan
For most of the cases you can agree on a payment plan that consists of either weekly or monthly installments, depending on your personal circumstances and the history of the case.Read more ›
I have already paid
Check the debt case status by logging in.Read more ›
What are my options?
Unpaid debt can make getting other loans or credit difficult. We are here to help you get your finances in order. Please contact us and we can see what options you have.Read more ›
Invoice is incorrect
I disagree with the debt. What should I do?Read more ›
Complete a Statement of Means Form
If you have been advised by a member of our team to provide a Statement of Means form, you can download the form below and either email or post it back to us.Read more ›
I was contacted by a solicitor, what do I do?
If the debt remains unpaid for a long time, we may apply for a summons to confirm your obligation to pay. As a result of this judgment, you will be given a payment default entry, and based on this, the debt can be distraint.Read more ›