Debt Collection

Which debt collection service do you need?

Collection Services

Commercial Collections

Intrum can offer a range of commercial debt collection solutions to meet your requirements.

Read more › Commercial Collections

Collections Service

DCA Collections

We work with your customers to find an affordable repayment plan that suits their current circumstances.

Read more › DCA Collections

Collection Services

White Label Collections

Managing customers in arrears is a complex area that requires significant investment to ensure appropriate customer outcomes.

Read more › White Label Collections

Collections Service

Call Fronting

Providing clients access to dialling technology and capacity to become increasingly proactive in the management of customers in arrears.

Read more › Call Fronting

A streamlined global collections service

Multinational Collections Hub

Is your company struggling to manage collections activity across multiple countries? Now you can have one debt collection partner across all jurisdictions.

Read more › Multinational Collections Hub

Frequently asked questions

FAQs - Debt Collection | Intrum

Why should I outsource debt collection?

Whether you’re a small business or a big company in telecoms, financial services or utilities, we believe you should be free to focus on what you do best, not worrying about getting paid. By managing late payments diligently and fairly, Intrum helps you get paid faster, leaving you to focus on growing your business.

Do you use my brand name or yours?

That’s up to you. Some clients prefer to benefit from our trusted and respected name, however others prefer to take a ‘white label’ approach. In that case, we’ll contact your customers using your brand. Either way, you’ll have the same great service and access to our technology, data and analytics.

How do I find out more?

Intrum works with clients in different ways depending on their needs and requirements. Whatever your size and scope, we have a wide range of services and a long track record. For more information on how we can help you, please get in touch.

Why choose Intrum
  • Global reach
  • Best-in-class monitoring and payment management
  • High-quality customer care
  • Legal options available
How will my customers feel?

Intrum takes an ethical approach to debt collection, working with individuals and organizations to set up affordable and sustainable payment plans. We help our clients prosper by caring for their customers so you can be sure those important relationships are in safe hands.

Why choose Intrum?

Global reach


Best-in-class payment management


High-quality customer care


Legal options available


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