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Why use a professional partner to collect debt?

Instead of struggling with late payment, choose a debt collection and credit management specialist to ensure prompt payment and excellent customer service.

How a debt collection case proceeds at Intrum

If your customer does not pay after a payment reminder, it may be time to take the next step - debt collection. The sooner you start the debt collection process, the more likely you are to get your money back.

Guidelines

Customer care through the credit lifecycle

Customer focus, consistent processes and digital tools are the ingredients that ensure an optimal experience for customers under Intrum’s ethical collections strategy.

How-to
Customer experience

The individual approach: speaking your customer’s language

A rich diversity of languages is one of the ways Intrum’s global presence creates a positive customer experience. We believe coupling the strength of an international business with local knowledge and expertise is the best way to ensure clients and their customers are looked after.

Customer experience
Global solutions

Global reach brings payment challenges

In an increasingly global society, companies can reach customers around the world. This is great news for business but it also comes with a range of credit management challenges.

Global solutions

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